FAQs

If you can’t find the answer to your question below, we can chat using Facebook Messenger (click on the red icon in your bottom right corner), you can call us on 03 443 7882, email us, send us an online enquiry, or visit us in store

SHIPPING & DELIVERY

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What does delivery cost?

Our shipping charges are calculated during checkout and depend on your orders weight, size and delivery location. View our delivery costs.

How long does delivery take?

Delivery will take from 1 to 7 days depending on your delivery preferences. View all delivery times.

Do you offer Click & Collect?

Yes! You can choose Click & Collect during the checkout process.

RETURNS

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How do I return my order?

You can return your Racers Edge order in-store, or via the post. Learn more about returning your order.

Where can I download a Return Form?
How long do I have to return an item?

Racers Edge has a 30 day returns policy.

Which products are excluded from returns?

Due to hygiene reasons, we cannoth process returns for the following items:

  • watches
  • underwear
  • socks
  • ear plugs
  • compression clothing
  • padded bike shorts
  • swimwear 
Will I get a full refund or in-store credit for my return?

You can choose whether you’d like to receive a full refund for the amount you paid, or if you’d like an in-store credit for your return.

Can I return a gift voucher

Gift vouchers cannot be returned or refunded.

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    WANAKA'S RACERS EDGE

    Racers Edge is an iconic Wanaka sports shop, selling and renting premium cycling and snow gear. Rent your Winter ski gear from Racers Edge in Wanaka, or come into the store to browse our wide selection.

     

    CONTACT OUR TEAM

    • 99 Ardmore Street, Wanaka, New Zealand
    •  03 443 7882
    • online@racersedge.co.nz

    OPENING HOURS

    SUMMER

    Mon - Sat: 09:00 am - 18:00 pm
    Sun: 10:00 am - 17:00 pm

    AUTUMN

    Mon - Sat: 09:00 am - 18:00 pm
    Sun: 10:00 am - 16:00 pm

    WINTER

    SHOP: Mon - Sun: 07:30 - 19:30
    BIKE: Mon -  Sat: 09:00 -  17:30
    BIKE: Sun: 10:00 - 16:00

    Web Design by Phancybox